Frequently Asked Questions
Everything you need to know about your new beauty routine.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow its journey to your doorstep.
What is your return policy?
We offer a 30-day return policy for all products. If you are not completely satisfied, please contact our gTeam to initiate a return or exchange.
Are Glossier products cruelty-free?
Yes, Glossier is a cruelty-free brand. We do not test our products or ingredients on animals, and we are Leaping Bunny certified.
Do you ship internationally?
We currently ship to the United States, Canada, the UK, Ireland, Sweden, Denmark, France, and several other countries. Check our shipping page for the full list.
How do I know which shade of Skin Tint or Stretch Concealer to choose?
We recommend using our online Shade Finder tool or sending a selfie to our gTeam for a personalized recommendation.
Can I change or cancel my order after it has been placed?
Our team moves fast to get your order out, so we can only make changes or cancellations within a very short window after the order is placed.